Frequently asked questions
We strive to make it as easy as possible to stay safe, so if your questions aren’t answered here, please reach out to us via email to firstname.lastname@example.org
What are testkits?
What are Fentanyl Test Strips?
If there’s no fentanyl the control particles will bind to the testing line, causing it to become visible, but if there is then the fentanyl will bind instead and the line won’t appear.
Which testkit do I need?
If you are however looking for testing a wider range of substances than we suggest you take a look at our General kits
How long do testkits last?
Keep the test kits out of light, in cold storage and do not leave the bottles un-capped any longer than necessary.
What payment methods do you accept?
For wholesale orders we also accept wire transfers as well as checks.
My payment isn't going through?
You can contact your bank to have them look up the transaction attempt and help you place the order successfully.
Where will my order ship from?
All orders are shipped from the United States.
Orders shipping to Europe will pay VAT directly on our store, and avoid any VAT charge at import.
Where do you ship?
When will I receive my order?
For US based orders we have various different options ranging from Express Overnight to 3-5 day based shipping.
For EU & Worldwide orders transit times are standardly between 2 and 6 days.
When will my order ship out?
Most orders are shipped out the same day if placed before 2PM EST – However delays can occur, and you will be notified (Either via email or a existing store notice) if this happens.
Please note that we do not ship out on holidays, weekends.
Is the package discrete?
Orders are shipped in either plain brown boxes, or padded envelopes, with only the sender as “DTEST” – Besides this there is no other information on the package indicating the contents.